SpeechLive Help

Problems with sound recording

There is no sound recorded

For sound recording the SpeechLive web recorder needs to get access to your microphone.

If the SpeechLive web recorder is reacting on the button clicks on a SpeechMike or on the SpeechOne, but there is no sound recorded, make sure that your SpeechMike, or your SpeechOne is set as the default recording device on your computer.

  1. On Windows PCs go to Control Panel > Sound and open the Recording tab.

  2. Select your SpeechMike or your SpeechOne (look for the term 'SpeechMike III') and click on Set Default.

    Control_Panel_Sound_Recording.png
  3. The SpeechMike is now selected as the default recording device.

    Control_Panel_Sound_Recording_SM_selected_small.png

Note

You might need to log-out and log-in to SpeechLive again, to enable the default recording device in the SpeechLive web recorder.

The sound input level is too low

There are two potential reasons for a low sound input level:

  • The wrong microphone is selected as the default recording device. In this case follow the description in the section There is no sound recorded.

  • The SpeechMike, or the SpeechOne is set as the default recording device, but the input level is too low:

    1. On Windows PCs go to Control Panel > Sound, open the Recording tab and click on Properties.

    2. Click on Levels and adapt the Microphone level until it provides the appropriate sound input level. level until it provides the appropriate sound input level.

    3. Click Apply for testing and on OK for closing the Microphone properties dialog.

      Control_Panel_Sound_Recording_input_level.png

The sound input level is too high

The SpeechMike, or the SpeechOne is set as the default recording device, but the input level is too high:

  1. On Windows PCs go to Control Panel > Sound, open the Recording tab and click on Properties.

  2. Click on Levels and adapt the Microphone level until it provides the appropriate sound input level. level until it provides the appropriate sound input level.

  3. Click Apply for testing and on OK for closing the Microphone properties dialog.